Reference

Your Agreement With 7x12

These terms and conditions set out the rules that govern your account on 7x12.

Applies to all account holdersUPI, Paytm, PhonePe coveredIndia-specific clauses includedEffective from account creationSubject to local law

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What These Terms Actually Cover

7x12 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every interaction you have with 7x12.co — creating an account, making deposits via UPI, Paytm or PhonePe, placing wagers, requesting withdrawals, and contacting support. They also cover how we handle disputes, what happens if your account is suspended, and the conditions under

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which payouts are processed. Access to and use of this platform depends on local law in your region; it is available only where local law permits. We update these terms when regulatory or operational changes require it, and we will notify you through the contact details
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on your account before any material change takes effect. Continued use after notification counts as acceptance.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear, or if you need to raise a concern about how a policy has been applied to your account, our support team is available around the clock. Reach us through the channel that suits you — we aim to respond to all terms-related queries within 24 hours.

Team online

Live Chat

Open the chat widget from any page on 7x12.co to speak with a support agent directly about a terms query. Available 24 hours a day, seven days a week.

Email Support

Send a detailed message to our support address for written correspondence on account rules, suspension queries, or formal terms-related complaints. Responses within 24 hours.

Help Centre

Our Help Centre at 7x12.co/help carries plain-language explanations of the most common terms clauses, payout conditions, and account-access rules for India account holders.

ACCOUNT SECURITY

How We Protect Your Account and Data

Security and transparency are built into how we run every account on 7x12.co. From the moment you register, your data is handled under the practices described below — covering storage, access, cookies…

Data Storage

Your personal details and transaction records are stored on encrypted servers. We retain account data only for as long as your account remains active or as required by applicable law in your jurisdiction.

Cookie Use

We use session and preference cookies to keep you logged in and remember your display settings. You can adjust cookie permissions in your browser at any time without losing your account access.

Account Security

Two-factor authentication is available on all 7x12 accounts. We recommend enabling it from your account settings page to prevent unauthorised access, particularly if you use UPI or Paytm for transactions.

Data Retention

We keep transaction logs for the period required by applicable financial regulations in India. Once that period expires, records are deleted from our active systems in line with our internal data lifecycle policy.

Contact for Changes

To request a correction to your personal data or to ask for your account information to be deleted, email our data team from the address registered on your 7x12 account. We process these requests within 30 days.

Account Access Rights

You can request a full export of the data we hold on your account at any time. Submit the request through our Help Centre and we will prepare a downloadable file within 14 working days.

Common Questions About Our Terms

These are the questions we receive most often about the terms and conditions on 7x12.co. If your question is not answered here, reach our support team via live chat or email and we will respond within 24 hours.

Access to and use of 7x12.co depends on local law in your state or union territory. These terms apply uniformly to all account holders, but your eligibility to use certain features is determined by the laws applicable in your specific location.

No. We will notify you via the email address on your account before any material change takes effect. Minor updates such as corrected wording or clarifications may be made without prior notice, but we keep a change log in the Help Centre.

If your account is suspended before a deposit has been played through, the amount is held in your wallet and returned to the originating UPI or PhonePe account after our verification process is complete, usually within five working days.

Email our support team with your account ID and a description of the decision you are disputing. We will review the case against the relevant clause and respond in writing within 72 hours with our finding and any corrective action.

The core terms are identical regardless of payment method. Paytm wallet deposits and bank transfers are both subject to the same withdrawal verification steps and the same conditions around transaction reversals described in Section 4 of the full terms document.

Submit a data export request through our Help Centre at 7x12.co/help using the registered email on your account. We will prepare and send a downloadable file of your account data within 14 working days of receiving the request.

You must meet the minimum age required by local law in your region to hold an account. These terms apply only to individuals who are legally permitted to use the platform under the laws of their jurisdiction at the time of registration.

Your Agreement With 7x12

How to Contact Us About These Terms

Live Chat

Email Support

Help Centre

How We Protect Your Account and Data

Data Storage

Cookie Use

Account Security

Data Retention

Contact for Changes

Account Access Rights

Common Questions About Our Terms

01 Do these terms apply differently depending on where in India I am?

02 Can 7x12 change these terms without telling me?

03 What happens to my UPI or PhonePe deposit if my account is suspended?

04 How do I dispute a decision made under these terms?

05 Are these terms the same for Paytm wallet deposits and bank transfers?

06 How can I request a copy of the personal data 7x12 holds on me?

07 What age and eligibility conditions apply to these terms?

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